Joining and Logging In
Activating New Accounts
As soon as a user registers with our site, we send them an authentication email. This will be sent almost instantly, but occasionally it can take a few hours. This email will contain a link that you must click on in order to activate your new iGain account.
If you haven't received a registration email, it may have been filtered into your email's 'Bulk' or 'Junk' folder. Please check that. We advise our users to enter www.igain.co.uk as a trusted site to ensure you receive our emails. If your activation email does not arrive after some time (or you accidentally delete it) you can use the link below to have it resent.
If you are experiencing any other difficulties joining or logging in, please check the other help topics below as they may provide a greater insight into resolving any issues.
If you do need to contact us please tell us exactly what you were trying to do and what was going wrong. Please include your login details and any error messages you received.